FAQS

1. Does the dashcam support loop recording?

Yes, most dashcams support loop recording. When the memory card is full, the system will automatically overwrite the oldest video file to ensure continuous recording.

2. What size memory card does the dashcam require?

We recommend using a Class 10 or higher high-speed Micro SD card. Common supported capacities are 32GB–128GB (please refer to product specifications for specific details).

3. Is the car wireless charging holder compatible with all mobile phones?

The car wireless charging holder supports most mobile phones that support wireless charging (Qi protocol), such as iPhones and some Android devices. Please confirm that your phone supports wireless charging.

4. Does the wireless charging holder need to be connected to a power source?

Yes, the device needs to be powered through a car cigarette lighter charger or USB port to ensure stable output power.

5. How is the suction power of the car vacuum cleaner?

Our car vacuum cleaner features a high-efficiency motor design, suitable for cleaning dust, food scraps, hair, and other everyday debris inside your car, meeting all your interior cleaning needs.

6. Can the car vacuum cleaner vacuum water?

Some models support both wet and dry cleaning, but most car vacuum cleaners only support dry cleaning. Please refer to the specific product instructions.

7. What is the function of a car air purifier?

Car air purifiers effectively remove odors, dust, smoke, and some harmful particulate matter from the car interior, providing a fresher air environment.

8. Is the car aroma diffuser safe?

Yes, the car aroma diffuser features a low-power design and is safe to use inside the car. It is recommended to use dedicated aromatherapy oils or scented sheets to avoid damaging the device.

9. Does the product support all car models?

Our car accessories are designed to fit most standard 12V vehicle interfaces, but some special car models may require adapters.

10. Is the product easy to install?

All products feature a plug-and-play design, requiring no complex installation. They typically only need to be connected to a power source or fixed in a designated location to function.

11. Is a warranty provided?

Yes, all products come with a basic warranty. For non-human-caused quality issues, please contact customer service for after-sales support.

12. How long does it take for my order to ship?

Orders typically ship within 1–3 business days. Tracking information will be provided after shipment.

13. Can I change my order or shipping address?

If your order has not yet shipped, please contact customer service as soon as possible to modify the information; if it has already shipped, changes are not possible.

14. How do I contact customer service?

For any questions, please contact us using the following methods:

Customer Service Email: layer@hupld.com

We will respond to your inquiry within 24 hours.