Terms & Conditions

Agreement between Users and Hupld.com


Welcome to Hupld.com. The Hupld.com website (hereinafter referred to as the "Website") is operated by Hupld (hereinafter referred to as "Hupld") and contains multiple web pages. Your use of Hupld.com is conditional upon your acceptance of all the terms, conditions, and statements contained herein (hereinafter referred to as the "Terms"), and your consent to their modification. Your use of Hupld.com constitutes your agreement to all such Terms. Please read these Terms carefully and retain a copy for your reference.


Privacy


Your use of Hupld.com is governed by the Hupld Privacy Policy. Please review our Privacy Policy, which also applies to this Website and informs users of our data collection practices.


Electronic Communications


Visiting Hupld.com or sending emails to Hupld constitutes electronic communication. You agree to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically via email and the Website satisfy any legal requirements that such communications must be in writing.


SMS Communications


By choosing to receive marketing and support SMS messages from us, whether through our website or by sending an SMS message, you expressly consent in writing to receive our regular marketing, promotional, and support SMS messages (hereinafter referred to as "SMS") sent via automated dialing. The operator is not liable for delayed or undelivered SMS messages. These SMS messages may include shopping cart abandonment reminders. SMS messages are sent at varying frequencies. This service is optional and not required for purchase.


You can opt out of receiving any SMS messages from us at any time by replying "STOP". For assistance, please reply "HELP" or email layer@hupld.com. In addition to any charges you have already received, your mobile operator may charge for SMS and data usage based on your plan. SMS messages and all subsequent communications are charged according to your wireless operator's plan. Please check your mobile operator's tariff plan to determine the cost of data usage and sending/receiving SMS messages. Under no circumstances will we or our affiliates be responsible for any SMS or wireless charges incurred by you or anyone authorized to access your wireless device or phone number. If your operator does not allow SMS messages, you may not receive them. Since SMS delivery depends on the effective transmission of your network operator, neither we nor the wireless operator are responsible for any delays or failures in receiving or delivering SMS messages. The SMS service is provided "as is". The data you provide when using any SMS service may include your mobile phone number, your operator name, and the date, time, and content of the SMS message. We may use this information to contact you and provide services you request from us in accordance with our Privacy Policy. For more information on how we use telephone numbers, please read our Privacy Policy.


I. Service Procedures


This SMS service procedure is provided by Hupld ("the Company", "we"), located in Hong Kong.


II. Terms and Conditions of SMS Service


Authorization


General Provisions: You agree to receive automated marketing SMS messages (e.g., SMS and MMS) sent by us periodically, including messages that may be sent using an automated dialing system, to be received from the mobile phone number you provided during registration or any other number you designate. This service may be provided by our subcontractors, and your authorization also applies to our use of subcontractors. Consent to receive automated marketing SMS messages is not a necessary condition for purchase.


You also accept and agree to be bound by these Terms and Conditions of Service, our Privacy Policy, and any other applicable terms and agreements relating to your use of our services.


Service Delivery Frequency: The frequency of SMS delivery will vary depending on your responses to sent SMS messages. We reserve the right to change the frequency of SMS delivery at any time to increase or decrease the total number of SMS messages sent. We also reserve the right to change the SMS number or phone number used to send SMS messages.


SMS and Data Charges May Apply: Depending on your mobile phone service plan (please contact your mobile operator for specific plans) and any applicable roaming charges, each SMS message you send or receive may incur SMS and data charges. We do not charge separately for sending SMS messages.


Cancellation/Unsubscribe Instructions: You can reply “STOP” at any time to opt out of receiving any SMS messages from us. For assistance, please reply “HELP” or email layer@hupld.com. In addition to any charges you have already been informed of, your mobile operator may charge SMS and data charges for confirmation messages. You acknowledge and agree that our SMS platform may be unable to recognize and respond to unsubscribe requests that do not contain the keyword "STOP," and you agree that the company and its service providers shall not be liable for any failure to respond to such requests. You also understand and agree that any other unsubscribe method, including but not limited to sending SMS messages other than those described above or verbally requesting our staff to remove you from the list, is not a reasonable unsubscribe method. If you unsubscribe from one of our SMS services, you may still receive our SMS messages through other services you have subscribed to until you separately unsubscribe from those services.


Mobile Number Change: If you change or deactivate your mobile number, please notify us by emailing layer@hupld.com before ceasing to use that number.


Eligibility: To receive our SMS messages, you must be a Hong Kong resident and at least 18 years old. We reserve the right to require you to prove that you are at least 18 years old.


Availability: Not all mobile devices or phones are supported, and our messages may not be delivered to all regions.


Disclaimer: This SMS service is provided "as is" and may not be available in all areas at all times. The service may also be unavailable if your wireless carrier makes changes to the product, software, network coverage, or other aspects. We are not responsible for any delays or failures in receiving SMS messages related to this service. The delivery of SMS messages depends on the effective transmission of your wireless service provider/network operator, which is beyond our control. Neither we, our service providers, nor the mobile operators supported by this SMS service are responsible for delayed or undelivered SMS messages.


Terms and Conditions Changes: We may revise, modify, or change these SMS service terms and conditions at any time. Any such revisions, modifications, or changes will take effect after being posted on our website. You agree to review these SMS service terms and conditions periodically to ensure you are aware of any changes. Your continued consent to receive our SMS messages constitutes your acceptance of these changes.


Termination of SMS Service: If we believe you have violated these SMS service terms and conditions, we may suspend or terminate your receipt of our SMS service. If your mobile phone service is terminated or becomes unavailable, your receipt of our SMS messages will also be terminated. We reserve the right to modify or discontinue (temporarily or permanently) all or part of our SMS service at any time, with or without prior notice.


III. Problem/Customer Service Contact Information


If you encounter any problems, please email layer@hupld.com.


Your Account: If you use this website, it is your responsibility to maintain the confidentiality of your account and password and to restrict access to your computer by others. You agree to be responsible for all activities conducted using your account or password. You may not transfer or otherwise give away your account to any other person or entity. You acknowledge that Hupld is not liable for any third-party access to your account resulting from the theft or misuse of your account. Hupld and its affiliates reserve the right to refuse or cancel services, terminate accounts, or delete or edit content at their sole discretion.


Hupld does not knowingly collect personal information from persons under the age of 13. If you are under the age of 18, you must have the permission of a parent or guardian to use Hupld.com.


Discount and Coupon Codes: Only one discount or coupon code can be used per order. When using discount codes, you may still be required to pay local, state, and federal taxes and/or shipping costs.


Third-Party Website/Service Links


Hupld.com may contain links to other websites (“Linked Websites”). These Linked Websites are not controlled by Hupld, and Hupld is not responsible for the content of any Linked Website, including but not limited to any links contained within Linked Websites, or any changes or updates to Linked Websites. Hupld provides these links solely for user convenience, and the inclusion of any link does not imply Hupld endorsement of the website or any affiliation with the website's operator.


Some services offered through Hupld are provided by third-party websites and organizations. By using any product, service, or feature originating from the Hupld.com domain, you acknowledge and agree that Hupld may share such information and data with any third party with whom Hupld has a contractual relationship in order to provide the requested product, service, or feature on behalf of Hupld users and customers.


Cancellation/Refund Policy: If you are dissatisfied with a Hupld product for any reason, you may return it and receive a refund within 30 days of receipt. Please visit Returns & Exchanges for return application information.


Prohibition of Illegal or Unauthorized Use/Intellectual Property Rights


You are granted a non-exclusive, non-transferable, and revocable license to access and use Hupld strictly in accordance with these Terms of Use. As a condition of your use of this website, you warrant to Hupld that you will not use this website for any illegal or prohibited purpose. You may not use this website in any way that may harm, disable, overload, or weaken this website or interfere with any other party's use and enjoyment of this website. You may not obtain or attempt to obtain any materials or information by any means not intentionally provided or permitted by this website.


All content as part of the Service, such as text, graphics, logos, images and their compilations, and any software used on this website, is the property of Hupld or its suppliers and is protected by copyright and other laws protecting intellectual property and proprietary rights. You agree to comply with and not alter any copyright and other proprietary notices, illustrations, or other restrictions contained in all such content.


You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or exploit any content on this website (whether in whole or in part) in any way. Hupld content may not be resold. Your use of this website does not imply that you may use any protected content without authorization, and in particular, you may not remove or alter any proprietary notices or attribution information in the content. You may use the protected content for personal purposes only and may not use it for any other purpose without the express written permission of Hupld and the copyright holder. You agree that you do not own any title to any protected content. Except as expressly permitted in these Terms, we do not grant you any express or implied intellectual property licenses from Hupld or our licensors.


International Users


This service is controlled, operated, and managed by Hupld offices in Hong Kong. If you access this service from outside Hong Kong, you are responsible for complying with all local laws. You agree not to use Hupld content accessed through Hupld.com in any country or in any way that would violate any applicable laws, restrictions, or regulations.


Indemnification


You agree to indemnify, defend, and hold harmless Hupld and its officers, directors, employees, agents, and third parties from and against any loss, cost, liability, and expense (including reasonable attorneys' fees) arising out of or related to your use of or inability to use this website or services, any user content you post, your breach of any terms of this Agreement, your infringement of any third party's rights, or your violation of any applicable laws, rules, or regulations. Hupld reserves the right to exclusively defend and control any matter that would otherwise be at your expense, in which case you shall fully cooperate with Hupld to uphold any available defenses.


Restricted Countries


Due to international regulations and compliance requirements, we do not accept orders or process payments from the following countries: Afghanistan, Belarus, Burundi, Cuba, North Korea, Democratic Republic of Congo, Iran, Iraq, Libya, Myanmar, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, and Yemen. Any orders from these countries will be automatically cancelled, and payments (if any) will be refunded in accordance with our refund policy.


Disclaimer


All information, software, products, and services contained or provided on this website may contain inaccuracies or typographical errors. The information here is updated periodically. Hupld and/or its suppliers may improve and/or change the website at any time.


Hupld and/or its suppliers make no representations regarding the suitability, reliability, availability, timeliness, or accuracy of the information, software, products, services, and related graphics contained on this website. To the fullest extent permitted by applicable law, all such information, software, products, services, and related graphics are provided "as is" without warranty or condition of any kind. Hupld and/or its suppliers hereby disclaim all warranties and conditions regarding the information, software, products, services, and related graphics contained on this website, including all implied warranties or conditions concerning merchantability, fitness for a particular purpose, title, and non-infringement.


To the fullest extent permitted by applicable law, Hupld and/or its suppliers shall not be liable under any circumstances for any direct, indirect, punitive, incidental, special, or consequential damages, or any other damages, including but not limited to damages arising out of or in connection with the use of this website or related services, the provision or failure to provide services, or any information, software, products, services, and related graphics obtained through this website, or any damages in any way arising out of or in connection with the use of this website, whether such damages are based on contract, tort, negligence, strict liability, or other causes, even if Hupld or any of its suppliers have been advised of the possibility of such damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the foregoing limitations may not apply to you. If you are dissatisfied with any part of this website or any of the terms of use, your sole remedy is to cease using this website.


Termination/Access Restriction


Hupld reserves the right to terminate your access to this website and related services or any part thereof at any time in its sole discretion without notice. To the fullest extent permitted by law, this Agreement shall be governed by the laws of Hong Kong, and you hereby agree that the courts of Hong Kong shall have exclusive jurisdiction and forum for any dispute arising out of or relating to the use of this website. In any jurisdiction that does not recognize all the provisions of these Terms, use of this website is unauthorized, including but not limited to these provisions.


You agree that neither this Agreement nor your use of this website constitutes a joint venture, partnership, employment, or agency relationship between you and Hupld. Hupld performance of this Agreement is subject to applicable laws and legal processes, and nothing in this Agreement diminishes Hupld right to comply with any demands or requirements imposed by governments, courts, and law enforcement agencies regarding your use of this website or the information collected or provided by Hupld thereafter. If any part of this Agreement is held to be invalid or unenforceable, including but not limited to the foregoing disclaimers and limitations of liability, such invalid or unenforceable provision shall be deemed to have been superseded by the valid and enforceable provision most consistent with the original intent, and the remaining parts of this Agreement shall continue to be in full force and effect.


Unless otherwise provided in this Agreement, this Agreement constitutes the entire agreement between the user and Hupld regarding this website and supersedes any prior or concurrent electronic, oral, or written communications and proposals between the user and Hupld concerning this website. Printed versions of this Agreement and any notices issued electronically shall have the same legal effect and be subject to the same conditions as other commercial documents and records originally generated and retained in printed form in any judicial or administrative proceedings based on or related to this Agreement. The parties expressly desire that this Agreement and all related documents be written in English.


Terms of Service Change


Hupld reserves the right to change the Terms of Service at its sole discretion. The latest version of the Terms will supersede all previous versions. Hupld recommends that you review the Terms periodically to stay informed of updates.


Terms


By using this website, you acknowledge and agree that all content and materials on this website are protected by copyright, trademark, service mark, patent, trade secret, or other proprietary and legal rights. Unless expressly authorized by Hupld, you agree not to sell, license, rent, modify, distribute, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works based on such materials or content. Notwithstanding the foregoing, you may print or download one copy of the materials or content from this website on any computer for personal, non-commercial use, provided that you retain all copyright and other proprietary notices. Systematic retrieval of data or other content from this website to create or compile collections, compilations, databases, or catalogs, directly or indirectly, is prohibited without Hupld written permission. Furthermore, the content or materials may not be used for any purpose not expressly permitted in these Terms of Use.


As stated above, without Hupld express written permission, the reproduction, copying, or redistribution of any material or design element on this website for commercial purposes is strictly prohibited. Licenses are granted only if certain limited conditions are met. Please contact us to learn how to apply for such a license.


Early in the process, we prefer not to sign non-disclosure agreements (NDAs) with inventors who present their ideas to us. We encourage inventors to share a general concept describing their idea or product, but not to disclose any confidential information. An NDA may be required if we wish to pursue further collaboration.


About NDAs


We are always interested in novel and unique concepts, even if only a portion of them eventually becomes patentable. We are pleased that inventors are willing to collaborate with Hupld, regardless of their current patent status. We are pleased that inventors think of Hupld when they come up with a concept, regardless of their patent status.


If you would like to learn more about protecting your ideas, please see the following links, which may help you make the best decision for yourself: About Patents How to Apply for a Patent


If you have your next great idea in mind, please contact us. Whether your idea is a complete prototype or just a thought, as long as it is innovative, we are all ears. Please note before submitting your application that we will review each application in the order we receive it, with a processing time of approximately 4-6 weeks. If our team is interested in learning more, we will contact you via email.


Contact Us


Hupld welcomes any questions or comments regarding the terms:


Email: layer@hupld.com


Last updated June 26, 2026